Recently, the Green Line Issue faced by smartphone users has kept growing in the past few years. From Motorola, Samsun, Vivo, and OnePlus to Nothing there have been reports of customers facing this rapidly increasing issue on the smartphones of these OEMs. Companies have tried to resolve this issue by either offering free replacements to the affected devices or a lifetime screen warranty.

But these are the after solutions, and many times, a user has faced the same issue twice on their device. Today a OnePlus Nord user has reported facing this issue.

OnePlus Nord, got green line on the display. @OnePlus_IN @OnePlus_Support@yabhishekhd pic.twitter.com/qHZ2NvzUdA

— Kannada Tech Info (@kannadaTechInfo) October 1, 2024

The user has shared the image of the screen which shows a single green line on the display. He has also shared that the device runs on Android 12 OS and has a December 2023 security patch. On the user’s post, OnePlus Support India has replied to visit the nearest service center or book repair through the OnePlus Store app.

OnePlus has already started a lifetime screen warranty service across its affected devices in India. This service applies to any OnePlus smartphone affected by the green line, and it is not limited to selected devices.

The post OnePlus Users Continue Facing Green Line Issue: OnePlus Nord User Complains About The Issue Online appeared first on The Tech Outlook.

Nothing appears not to lag in delivering updates to its customers. While some brands make their users wait months for updates, Nothing is now rolling out the October security patch update along with several key improvements for the Nothing Phone (2a) Plus, just as September is just going to end. The update comes with a total size of 51.21MB.

Here is the changelog of this update

• Connectivity enhancements:
  • Improved availability of 5G standalone network option
  • Optimised SIM2 VOLTE registration speed after exiting Airplane Mode
  • Fixed MMS sending issue in certain scenarios
  • Corrected data roaming status display
• Camera optimisations:
  • Enhanced HDR effects for front and rear cameras
  • Improved zoom clarity in certain scenarios
  • Resolved lag issues during night video recording
• System improvements:
  • Optimised battery icon display in Status Bar
  • Resolved instances of system unresponsiveness
  • Enhanced overall stability and smoothness
  • Updated Android Security Patch to October

A number of users have already received this update, and there has been no fuss so far regarding its implementation. However, as we have often seen green lines appearing on several smartphones after updates, it might be prudent to wait a bit to ensure there are no issues with this update.

The post Nothing Phone (2a) Plus gets October security patch in september with several key improvements appeared first on The Tech Outlook.

Motorola users facing green line issues on their devices is a concern that has been unresolved for a long time now while the complaints regarding the issue have kept on increasing. Today a user named @imaryanaveen reported about facing the green line issue on Motorola G52.

Hey @motorolaindia Look what has happened to my moto G52. Do you have any solution for this or should I take you to the consumer court.@Trolling_isart @GyanTherapy @ShokeenSanchit @yabhishekhd @stufflistings @Fanboy_Moto pic.twitter.com/Qb13jouYi7

— Naveen Kumar (@imaryanaveen) September 24, 2024

Earlier also Moto G82 & G52 users were the ones affected mostly by this issue. The user has now complained that at night the device was all good but in the morning a green line appeared on his device and then later a bunch of green and pink lines appeared on the screen. Previously users mostly had this complaint after updating their device to the latest version but the users did not install any update on their devices.

Not only this in the comment section the user has also revealed that this is the second time he is facing this issue. Earlier the smartphone was under warranty so the service center repaired it but this time he was refused free repair. The user has shown his frustration to the company by asking for a resolution and also threatened Motorola India to take them to consumer court if the issue remains unresolved.

Below this X post, many users have shared the same complaints of facing this green line issue on their Motorola devices while a few have also shown their concern that now the Motorola smartphones have started showing this green line issue even without any update.

The post Motorola G52 Users Complaints About Facing Green Line Issue For The Second Time appeared first on The Tech Outlook.

OnePlus has initiated the rollout of OxygenOS 14.0.0.712 for the OnePlus 10T in India, Europe, and North America. This update includes the September 2024 security patch along with several system improvements. The update is being released incrementally, with a small percentage of users receiving it initially, and a broader rollout scheduled to begin in the coming days.

The version numbers for different regions are as follows: India (CPH2413_14.0.0.712(EX01)), Europe (CPH2415_14.0.0.712(EX01)), and North America (CPH2417_14.0.0.712(EX01)).

The changelog for this update includes:

System

• Improves the user experience of scrolling screenshots. Notifications and Live Alerts messages won’t pop up and floating windows won’t be displayed when you take a scrolling screenshot.
• Integrates the September 2024 Android security patch to enhance system security.
• Fixes an issue where the “Uninstall updates” button may be unavailable after an app update.
• Fixes an issue where the background of Quick Launch settings may appear black after a global theme is applied.

Security

• Adds a “Deny only when app launches” option to the Device motion & orientation permission in “Settings” for refined control of application jumps.

It’s worth noting that earlier updates for the OnePlus 9 and 10 series reportedly caused issues with some device motherboards becoming non-functional. As of now, no such issues have been reported with this update for the OnePlus 10T. However, users are encouraged to submit feedback if they encounter any problems.

For feedback submission, Indian users can report bugs by dialing *#800# in the Google Dialer app. Users in other regions are advised to provide feedback directly in the official OnePlus community thread. OnePlus has stated that they are working on developing an improved method for submitting feedback in the Community.

As with any software update, users are advised to back up their data before installing this over-the-air (OTA) update on their OnePlus 10T devices.

The post OnePlus 10T Receives OxygenOS 14.0.0.712 Update with September 2024 Security Patch appeared first on The Tech Outlook.

OnePlus has begun rolling out OxygenOS 14.0.0.920 for the OnePlus 10 Pro in India (IN) and European Union (EU) regions. This update includes changes to the user experience and a security patch.

Update Details

• Version Numbers:
  • India: NE2211_14.0.0.920(EX01)
  • EU: NE2213_14.0.0.920(EX01)

Changelog

System Updates

1. Scrolling Screenshots: The update modifies the scrolling screenshot function. Notifications, Live Alerts messages, and floating windows will not appear during the process.
2. Security: Incorporates the September 2024 Android security patch.

It’s important to note that recently, some OnePlus 9 and 10 series users reported issues with their device motherboards becoming non-functional after an update. While there are currently no reports of similar issues with this specific update, users should remain cautious and backup their data before updating.

As of now, no users have reported the green screen issue that affected some OnePlus devices in the past with this particular update.

Here is how you can file feedback regarding this update

• Indian Users: Can report bugs by dialing *#800# in the Google Dialer app.
• Other Regions: Users should provide feedback in the official OnePlus community thread.

The post OnePlus 10 Pro Receives OxygenOS 14.0.0.920 Update in the India and EU region appeared first on The Tech Outlook.

OnePlus has announced the incremental rollout of OxygenOS 14.0.0.540 for the OnePlus Nord 3 smartphone. The update is currently being pushed to devices in India in batches, with a wider release expected in the coming days. Further examining the changelog, users will receive a new security feature called ‘Deny only when app launches’, along with some bug fixes and the September 2024 Android Security patch update.

As with the update, users in India also get an option to submit bugs in this update by dialing *#800# from their smartphone. And then choose the option to submit bugs if any.

Considering recent trends where users have faced green line issues or, in some cases, experienced dead motherboards after updates, it’s worth noting that so far, no one has reported any issues with this update for the OnePlus Nord 3. Hopefully, there won’t be any problems for Nord 3 users with this update.

Changelog

System

• Improves the user experience of scrolling screenshots. Notifications or Live Alerts messages won’t pop up and floating windows won’t be displayed when you are taking a scrolling screenshot.
• Integrates the September 2024 Android security patch to enhance system security.

Security

• Adds a “Deny only when app launches” option to the Device motion & orientation permission in “Settings” for refined control of application jumps.

How to check for updates

• Head over to the Settings page
• Scroll down to “About Device”
• Tap on the top blue ribbon where “OxygenOS” is written
• If an update is available, you will be prompted to download and install it

The post OnePlus Releases OxygenOS 14.0.0.540 Update for Nord 3 in India, Introducing ‘Deny Only When App Launches’ Feature appeared first on The Tech Outlook.

OnePlus smartphone users who were victims of dead motherboard issues were not expecting this from the company. In a recent response given on X OnePlus India wrote “There isn’t sufficient amount of reported cases to prove it is a common situation or there is a direct connection between software updates and the issue”. The company further wrote, “Our team is continuing to work with the small number of users experiencing issues and would ask anyone affected to reach out to us directly at +1800 102 8411”.

At OnePlus we're committed to delivering the highest standard of product quality and reliability, and we're dedicated to providing an effective after-sales experience for all our users.

After in-depth investigations during the past a few days, we are determined to say that…

— OnePlus Support India (@onepluscareIN) September 7, 2024

This simply means it’s not going to announce any free repair-like thing to resolve the dead motherboard issue as it did when green line issue cases were there. The company in its earlier response said “We know motherboard repairs can be costly, but we’re working hard to make them more affordable” so there was no hint of free repair or replacement even at that time, and the same happened with the final response that it has given on X.

Users have been asked a hefty amount from the service center to get the dead motherboard of their OnePlus smartphone repaired. One of the users Dwipdeshmane wrote on the OnePlus community platform that he was asked Rs 42,000 from the service center for repairing the dead motherboard of his OnePlus 10 Pro 5G smartphone. Another OnePlus 9 Pro user wrote that he was asked for Rs 27000 by the service center for repairing his OnePlus 9 Pro smartphone with a dead motherboard issue. The company must have intelligently gone through the data and then would have come to the conclusion that we see in the form of a recent response. At the same time, it’s important to mention that these issues are not creating a good image of the company even when the company is not convinced with the numbers. As said company can bring the price of the repair down to provide relief up to a certain extent if not fully.

The post OnePlus Claims Dead Motherboard Issue Not Widespread, Urges Affected Users To Contact Support appeared first on The Tech Outlook.

After the green line issue now dead motherboard issue is haunting OnePlus users. We covered it in a separate that mentioned how the company asked users a hefty amount for the repair. Amid this ongoing issue with the OnePlus users few POCO smartphone users also took various platforms to raise the dead motherboard issue with their phone.  Now Tecno Mobile India taking a jibe at both companies has shared a meme on X and wrote “Do bhai, dono tabahi”. Here the company is referring to OnePlus and POCO as two brothers because of the same issue.

Do bhai, dono tabaahi 🫣 https://t.co/bN2KRsN6l7

— TECNO Mobile India (@TecnoMobileInd) September 4, 2024

Users are sharing similar memes on X that have got hilarious responses. Now coming on a serious note, it’s important to mention here that OnePlus has already taken the issue into consideration and said in its official statement( via 91mobiles)

“We’re sorry to hear about some recent cases where the users are experiencing certain problems with their OnePlus 9 and 10 Pro regarding the motherboard of the device. Our customers’ user experience really matters to us. While we’re still investigating the cause, we want to assure you that we’re committed to resolving this for affected users as quickly as possible. We know motherboard repairs can be costly, but we’re working hard to make them more affordable. We ask that any customers that are affected by a similar issue to get in contact with Customer Service so we can help resolve the situation as soon as possible.”

POCO has yet to respond on this issue and should do it soon to keep the trust alive. One of the POCO users wrote this on Reddit

POCO X6 PRO CORRUPTION ISSUE( DEAD BOOT ISSUE As MOTHERBOARD ISSUE)
byu/Strong-Log-6876 inPocoPhones

After updating hyperOS in my poco F4 5G, First time showing Green line issue in screen than flickering all screen and now. Service center didn't accept that its motherboard issue. What i do 🥺😒 #poco #Greenlineissue #HyperOS @stufflistings@AmreliaRuhez @GyanTherapy pic.twitter.com/1WNOQHcKMA

— sharma ji (@indrsharma9660) June 26, 2024

The post Two Tech Giants, One Epic Fail: Tecno Roasts OnePlus and POCO Over Dead Motherboards! appeared first on The Tech Outlook.

Green Line Issue is not something that is heard first time and over the past few years the complaints regarding this issue have started increasing too. Usually a smartphone user faces this issue after an system upgrade, many smartphone brands offered a free one time screen replacement  for their devices if they are under warranty period but that was not a permanent solution for this problem for the users.

Well tipster @yogeshyaa today shared some images where Motorola G82 and Motorola G52 user was seen complaining about facing the green line issue after updating the devices.

Motorola G82 and G52 screen issue
Hello @motorolaindia @Moto what is this pic.twitter.com/F8aRu4urz8

— yogesh yadav (@yogeshyaa) September 2, 2024

Also since the devices were out of warranty period, the user was denied free screen replacement. Further the tipster also shared screenshots of the users who were facing the same issue on Vivo X80 and Vivo X70 Pro+ smartphones.

Vivo X80 users faced this issue without any reason while Vivo X70 Pro+ user got  this issue after installing the July 2024 update.

Green Line Issue is slowly becoming a headache for smartphone users and its high time that the brands take some actions to avoid this issue or provide a better solution to its users. Lets see whether any relief from this issue will be provided or the issue remains unresolved and the complaints keep on increasing.

The post Green Line Issue Increasing Rapidly: Motorola And Vivo Users Become The Target Once Again appeared first on The Tech Outlook.

OnePlus somehow managed to come out of the green line issue by offering buyers several options, be it free repair, or exchange value on it. Now the company seems to have got into a new problem and that is about the damage to the motherboard. We recently covered this issue that showed the OnePlus 9 and OnePlus 10 users who have faced the issue of motherboard damage. The company has yet not come forth to respond on this though a new update has come in this regard. One of the X users Parth Monish Kohli warns OnePlus 9 series (9/9Pro/9R/9RT) or the 10 series (10T/10Pro/10R) users from installing the August update. He says this update can be the reason for the motherboard damage.

⚠️ If you own any OnePlus phone from the 9 series (9/9Pro/9R/9RT) or the 10 series (10T/10Pro/10R), then PLEASE DO NOT INSTALL THE AUGUST UPDATE ⚠️

As per users, this particular update is bricking certain OnePlus devices. In simpler words, their motherboards are getting damaged.… pic.twitter.com/Gf9FD5rFWa

— Parth Monish Kohli (@Pmkphotoworks) August 30, 2024

Here it’s important to mention that when the users who faced this issue went to the service center, they were asked a hefty amount for the repair that has left them disheartened. One of the users Aryan Gupta has shared a screengrab of an email that was sent to one of the affected users by OnePlus. This email says that the company will repair the phone on a chargeable basis as the smartphone is out of warranty. It further mentioned that as a goodwill gesture, they will offer a 30% repair discount, which does not make sense when the company can be somehow responsible for the issue. As of now, several users have raised their voices on several platforms, but the company is yet to respond to it.

Their resolution is either a 30% discount at best (for what is really the brand's fault).

If you don't accept, they'll close your case

This is the email which was sent to one of the affected users who was left with the same issue after August updates.

Not great resolution imo. pic.twitter.com/sAsn9p1Qcj

— Aryan Gupta (@SavageAryan007) August 30, 2024

The post OnePlus 9 And 10 Series Users: August Update Might Just Send Your Motherboard On A Permanent Holiday appeared first on The Tech Outlook.